THE HOLISTIC TABLE — RETURN, REFUND & CANCELLATION POLICY
Food, Herbal & Perishable Products: For food-safety and quality reasons, sea moss, herbal teas, seasonings, opened consumable products, and other perishable or ingestible products are final sale once shipped and are not eligible for return because of personal taste, preference, or change of mind.
Damaged, Incorrect or Compromised Orders: If your order arrives damaged, leaking, incorrect, or with a suspected temperature or packaging issue, contact The Holistic Table within 24 hours of delivery and include your order number and clear photos of the product and shipping package. We will review the issue and, when appropriate, provide a replacement, store credit, or refund. Do not consume a product that appears spoiled, contaminated, or improperly sealed.
Physical Books: Unused physical books may be considered for return within 14 days of delivery if they are in original, resalable condition. Return shipping is the customer's responsibility unless the item arrived damaged or we sent the wrong item. Original shipping charges are not refundable unless required by law or the return resulted from our error.
Cancellations: Orders may be cancelled for a full refund before shipment if fulfillment has not begun. Once an order has shipped, it cannot be cancelled. Pre-orders may be cancelled before shipment unless the product listing clearly states otherwise or fulfillment has already begun.
Refund Timing: Approved refunds are issued to the original payment method. Processing time after issuance depends on the payment provider or financial institution.
Nothing in this policy limits rights that cannot legally be waived.