Shipping Area: The Holistic Table currently ships physical products within the United States. Available shipping methods and charges are shown at checkout.

 

Processing & Delivery: Processing time and carrier transit time are separate. Any estimated delivery date is an estimate, not a guarantee, because carrier delays, weather, holidays, address problems, and other circumstances may affect delivery. Customers are responsible for providing a complete and accurate shipping address.

 

Pre-Orders: Products marked PRE-ORDER are not ready for immediate shipment. Payment is collected at checkout to reserve the item. The expected release or shipping information shown on the product page applies to that pre-order. If we learn that we cannot ship within the promised timeframe, we will notify affected customers and provide the options required by applicable law, which may include consenting to the delay or cancelling for a refund.

 

Sea Moss & Refrigerated Products: Sea moss gel and any other product identified as refrigerated/perishable are shipped with temperature protection appropriate to the product and must be retrieved promptly and refrigerated immediately upon delivery. Do not leave refrigerated packages outdoors, in a mailbox, parcel locker, or other warm location longer than necessary. If a refrigerated order arrives with damaged packaging, leakage, spoilage, or a suspected temperature issue, contact us within 24 hours with photos before consuming the product.

 

Herbs, Seasonings & Shelf-Stable Products: Shelf-stable products should be stored sealed in a cool, dry place away from excess heat, moisture, and direct sunlight unless the product label states otherwise.

 

Tracking & Carrier Issues: When tracking is available, it will be provided after shipment. Once a package is accepted by the carrier, transit events are controlled by the carrier; however, contact us if an order is lost, damaged, or shows a delivery problem so we can review the available options.

 

Returned Packages: Orders returned because of an incorrect or incomplete address, refusal, or failure to retrieve a package may require additional shipping charges before reshipment. Perishable products that are returned by a carrier generally cannot be reshipped for food-safety reasons.